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Terms and Conditions - Celtic Link Ferries
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5. Travel and Surcharges |
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| (i) |
Tickets are valid only for the departure dates and times shown on them unless otherwise expressly stated. |
| (ii) |
We will seek to provide you, your luggage and vehicle with the journey shown on your ticket although ferries, sailing times/dates and destinations may be affected by weather conditions, port closures, industrial disputes or changed by other operational requirements. We will try to arrange a suitable alternative ferry crossing if by reason of operational requirements we cannot provide the anticipated service within a reasonable time of your scheduled sailing. We will refund the Total Fare if we cannot arrange a suitable alternative journey or if you do not wish to take any alternative journey offered by us. |
| (iii) |
We are required by law to record the names, age group and gender of all passengers, together with (for the purposes of an emergency) details of any special care or assistance needs. Failure to provide this information will result in permission to board being refused. You should note that if the required information is not provided earlier than the day of travel, your journey could be subject to delay. |
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